General Terms and Conditions Techmobility GmbH

All contracts concluded between Techmobility GmbH, represented by the Managing Director Romano Jogun (hereinafter referred to as “Provider”), and the customers (hereinafter referred to as “Client”) are subject to the following General Terms and Conditions (GTC):

1. SCOPE OF THE GENERAL TERMS AND CONDITIONS

1.1. Our GTC apply to all contracts concluded between the Provider and the Client. This includes business areas such as vehicle detailing, car washing, rim repairs, Smart Repair, dent removal, accident repairs, painting, parts replacement, pick-up and delivery service, small transport services, and other vehicle-related services.

1.2. Deviating agreements must be in writing. Deviations do not affect the validity of the remaining provisions.

1.3. Changes to the GTC are reserved and will be announced in writing one month before coming into effect.

1.4. If any provision is invalid, the validity of the remaining provisions remains unaffected.

2. ACCEPTANCE GUARANTEE

2.1. The acceptance guarantee applies exclusively to the items listed in the cost estimate or condition report for leased vehicles. If no restrictions are noted, we guarantee reimbursement of the invoice amount if the leasing company or dealership disputes our work and demands an amount exceeding our invoice.

2.2. This requires that we are given the opportunity to object or to rectify our work.

2.3. The guarantee is based on the usual damage catalogs of leasing companies and inspection organizations such as TÜV or DEKRA.

2.4. Damages not recorded by us are not covered by the acceptance guarantee.

3. COMPLAINTS

3.1. The vehicle must not contain loose parts upon handover. Valuables or personal items must be removed.

3.2. Services are checked together upon vehicle handover. Complaints can only be made at the time of handover. The Provider has the right to rectify justified complaints.

3.3. Complaints must be recorded immediately in writing or with photos.

3.4. The Provider documents the vehicle’s condition at the time of handover with photographs. Known damages must be reported by the Client and confirmed in the order.

3.5. Damages that may have been caused by the Provider must be documented immediately.

4. REPAIRS

4.1. Replaced spare parts are disposed of by the Provider at Techmobility GmbH’s expense. Return of parts must be agreed upon at the time of vehicle handover.

5. LIABILITY

5.1. Claims for damages exist only in cases of gross negligence or intent by the Provider or its employees.

5.2. Paint damages caused by defective original paint cannot be claimed.

5.3. Residues may remain in heavily soiled interiors.

5.4. Damages that existed before the service or were worsened by it are excluded.

5.5. Engine and engine bay washes are carried out only with proper electrical sealing; we do not assume liability for malfunctions.

5.6. Sensitive electronics must be reported in advance; otherwise, no claim for damages exists.

5.7. During the entire period the vehicle is entrusted to Techmobility GmbH, we are liable only for damages clearly caused by us. Loss or theft of the vehicle is the Client’s responsibility.

5.8. Vehicles are not stored in locked rooms during processing.

6. FORMALITIES AND WRITTEN CONFIRMATION

6.1. Before the work begins, the order form must be signed or confirmed by email.

6.2. The Provider reserves the right to take legal action if the Client makes subsequent claims for damages.

6.3. By signing, the Client accepts the GTC and any special agreements.

6.4. For verbal agreements, the GTC also apply after key handover.

7. PAYMENT TERMS

7.1. Services are generally provided against cash, EC card, credit card, instant transfer, or invoice by agreement.

7.2. Payment terms are governed by the order confirmation.

7.3. Exceptions must be noted in writing on the order confirmation.

8. MISCELLANEOUS

8.1. Place of performance is Hattersheim, Germany.

8.2. Jurisdiction is Hattersheim, Germany.

8.3. Severability clause: Should any provision be invalid, it will be replaced by a valid regulation that comes as close as possible to the intended purpose. German law applies; UN sales law is excluded.